Like all companies, Google’s services occasionally experience traffic disruptions. Our new traffic tracking tool helps us and others track whether these interruptions are related to mechanical outages or are government-induced. Each traffic graph shows historic traffic patterns for a given country and service. Graphs are updated as data is collected, then normalized and scaled in units of 0 to 100. This new tool—which is global and includes China—will replace the Mainland China service availability chart, which showed product access for China alone. By showing outages, the traffic graphs visualize disruptions in the free flow of information, whether it's a government blocking information or a cable being cut. For example, the graphs show that YouTube has been inaccessible in Iran since June 12, 2009, following the disputed presidential election.
In April we also created a website that shows the number of government inquiries for information about users and requests for Google to take down or censor content. Today we’re updating this interactive Government Requests map with data from the first six months of 2010. We’ve also updated our analysis of the trends we saw across the data over the past six months. The new data for 2010 now includes the number of individual items asked to be removed, per country (for example, there may be many URLs per a single request.) You can learn more about trends in the data here. We view this as a concrete step that, we hope, will encourage both companies and governments to be similarly transparent.
Free expression is one of our core values. We believe that more information means more choice, more freedom and ultimately more power for the individual. Free expression is, of course, also at the heart of Google’s business. Our products are specifically designed to help people create, communicate, share opinions and find information across the globe. We hope this step toward greater transparency—and these tools—will help in ongoing discussions about the free flow of information.
Update Jan 11, 2011: The Transparency Report is now available in each of the 6 U.N. languages—Arabic, Chinese (Simplified), French, Russian, Spanish and English.
