For an agency today, it's very difficult to reach a client's customers online because their customers are consuming media everywhere. To reach users as they browse millions of websites across the Internet, agencies need to buy and to tailor ads across thousands of websites, and they need to measure how well these campaigns performed on all of these sites as well.
At Google, we've built tools and platforms to address these challenges for agencies. Google is focused on delivering performance to advertisers and agencies through the Google Content Network (GCN), our ad network of over a million AdSense sites, which includes some Google properties like Google Finance and YouTube.
One of the ways we deliver high performing ads is through contextual targeting, the science of matching the right ad with the right website content. For example, we might show an ad from a tech company on a tech review site because the ad will be relevant to the user and therefore, perform well for the advertiser. We've been working on helping agencies match the best ad through more precise contextual targeting that enables advertisers to focus on very specific themes. Over the past year, we've made over 60 improvements to our contextual targeting technology. In August, we enabled advertisers and agencies to do more precise contextual targeting, and we've seen that it can be used to effectively drive conversions.
MediaWhiz tested this strategy for American Laser Centers to promote the client's hair removal and aesthetic services. The agency used both text and display ads to raise brand awareness as well as to drive customer action. Instead of creating a few ad groups with many keywords, it created hundreds of small, very specifically targeted ad groups containing around four to six keywords each. The highly targeted groups cut across a wide range of American Laser Centers’ business areas, covering laser hair removal, skin aesthetics spa treatments, at-home hair removal and many more related topics and themes. By using small, focused keyword lists in each ad group, the team was able to increase the relevance of the client's ads on the Google Content Network, helping to attract the exact customers interested in the services American Laser Centers offers.
Using the Google Content Network Placement peformance report, MediaWhiz could optimize and measure exactly how well American Laser Centers' campaign did. According to Erick Maks, advertising director at American Laser Centers:
This strategy of multiple ad groups containing tightly grouped keywords helped American Laser Centers raise its campaign conversion rate by 233 percent in the first three-month period. During the same period, by fine-tuning at the ad group level and reducing waste, it also cut impressions in half—while simultaneously increasing conversions by 365 percent.
The complete case study is available for download here. If you're interested in additional resources, be sure to check out this post on using the Wonder wheel to generate ad group themes, and watch the recording of last year's webinar on more precise contextual targeting.